Terms and Conditions
Terms and Conditions
General terms
This site is owned and operated by The Brunswick Square Champagne Club Ltd (the "Club", "we" or "us"). Registered office: 6 Cavendish Buildings, Gilbert Street, London, W1K 5HH. Registered number 7066674 (England and Wales). Vat No: 680 9481 03.
These terms and conditions govern the use of the website by, and the relationship between the Club and, each member of the Club (“you”).
If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us using the form on this website.
Age Restrictions
It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. By agreeing to become a member of the Club you confirm that you, and the recipient of the champagne (if different), are at least 18 years old.
Champagne selection and availability
We will notify you by email in advance of each quarterly delivery of the selection of champagnes for that quarter. All items are subject to availability and changes. In the unlikely event of a champagne becoming unavailable, a substitute of similar style and value will be supplied. We will inform you as soon as possible if the selection previously notified is not available by emailing you.
Delivery
We deliver to most UK addresses (excluding the Channel Islands). We cannot deliver to PO Box addresses or BFPO boxes. We may, at our discretion, agree to deliver internationally.
You will provide us with a delivery address that meets these criteria upon joining the Club and you are responsible for notifying us of any subsequent address changes.
We aim to deliver each quarterly selection within [10] business days of the quarterly delivery dates notified to you upon joining the Club. Deliveries to the Isle of Man, N Ireland and some Scottish addresses, and to international addresses, will take longer.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, our champagnes may not be available for delivery to certain destinations outside the UK. By requesting delivery to an international address, you are confirming to us that there are no such restrictions on delivery to that address. However, the Club reserves the right to determine definitively what can and cannot be delivered to which destination. If the Club determines that delivery to the address you provided is not practicable, you will provide an alternative delivery address.
Please note that many countries have import restrictions on alcohol. Our champagnes are provided on a delivery duty unpaid basis. You may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation. You are responsible for checking such details with the local customs authorities before providing an international address for delivery. The Club cannot offer any assistance in this process.
Payment and membership terms
All payments, whether annual or quarterly payments, must be made in pounds Sterling unless agreed otherwise in advance by a Director of the club. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. By joining the club you agree that this is an annual membership and you agree to receive at least four quarters worth of product. Due to the nature of the clubs product buying process, it is important members understand they are joining for a minimum of twelve months worth of product delivery. Regardless of your chosen payment method (annualy upfront or monthly) you undertsand that you will receive four quarterly deliveries. After your first twelve months of membership (the minimum) your membership thereafter continues to a second year of four quarterly deliveries. Annual membership of the club does not affect your statuatory rights concerning cancellation, refunds or returns as detailed in these terms.
Non-delivery, refunds and replacement
If some or all of the bottles of champagne in a case are broken or spoiled when they are delivered, you should notify us as soon as possible. You will be provided with a replacement or refunded in full for the value of the relevant champagne.
We endeavour to select champagnes of the highest quality but inevitably we cannot guarantee that every champagne supplied will suit the taste of every Club member. Occasionally we may have to substitute champagnes for a later vintage or an alternative of equal or greater value to the champagnes previously notified to you. If you are unhappy with any substitutions you receive or if you don't like any champagne, please contact us. Claims for non-delivery must be made within one month of the relevant delivery date.
Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible. If you have any questions regarding orders and general enquiries please do let us know by:
- entering the details on the Contact page. or - emailing [·] edward@brunswicksquarechampagneclub.com
Cancellation Rights
Under the Distance Selling Regulations, you have the legal right to cancel within 7 working days of receipt of the champagne. Provided all the bottles of that single delivery are returned (at your cost) unopened and intact, we will refund your payment within 30 days from the date of cancellation. We accept that you may have to open the boxes to view the products. By comsuming or opening any bottle in that single delivery you are accepting that entire delivery and waive your right to return product from that delivery. If you have chosen to cancel your quarterly delivery via our return policy and have adhered to these terms this will not affect your on-going membership of the club. If you choose to cancel one of your quarterly deliveries you understand that membership is still annual and you will continue to receive your next scheduled quarterly delivery. This is not the case if you are approaching the end of your membership (for example if you choose to cancel and return your last quarterly delivery as part of your annual membership and have cancelled membership, you will not receive any further deliveries.)
Where champagne has been delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. For details of how to exercise this right please contact us. Nothing in these terms and conditions affects your statutory legal rights.
Privacy Policy
We collect personal information when you join the Club. The information is used to enable us to process your membership application and deliver your champagnes. By providing your details to us, you consent to the Club maintaining, recording, holding and using personal data we collect about you. In particular, if you choose to pay by card, you consent to our holding and using your credit card or other card details for the purpose of obtaining payment for each case of champagne whilst you are a member of the Club.
Information can also be collected to allow the Club to send you offers which we feel will be of particular interest to you. This information may be shared with affiliates of the Club, including The Granada Wine Company Ltd, and may be combined with data about you from such affiliates to enable you to receive offers, products or services that may interest you, from other companies. If you do not wish to receive further offers, please inform us of this through the Contact page on this website. If you have any questions relating to privacy matters please contact us.
Data Protection
The Club is fully committed to the Data Protection Act 1998, and is dedicated to the privacy of your information. [Data Protection Registration Number: (tbc )]
Intellectual Property Rights
All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of the Club, or the applicable licensor. Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of the Club) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited. Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of becoming a member of or placing an order with the Club.
Disclaimer
The Club has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, the Club takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date. The Club shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website. All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. The Club makes no representation and will not be held liable for any action placed upon the website by individuals from other locations. The Club assumes no responsibility whatsoever for any links to the internet or other third party websites from its website. Once you activate these links you will leave this website and the Club will not be responsible, or liable, for the content of any other websites on the internet to which you may visit from its site. The Club also prohibits all persons from providing hypertext or other links to the website from their web site or from a third party's web site without our prior written consent.
Damage to your computer
The Club makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage your computer. The Club shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Disability
The Club is committed to ensuring that its services are available to all, and in particular seeks to comply with the provisions of The Disability Discrimination Act. If you require any assistance please contact us.
Changes to terms and conditions
We reserve the right to make changes to the website or to these terms and conditions from time to time and you should look through them as often as possible. This does not affect your statutory rights as a consumer.
Law, jurisdiction and language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
These terms and conditions do not affect your legal rights. If you have anyother questions please do not hesitate to contact us.
